Gardner’s Mattress & More Reviews & Testimonials – Lancaster, PA
At Gardner’s Mattress & More, we are blessed with some awesome customers. So much, that our customers have voted Gardner’s the “Favorite Mattress Store in Lancaster, PA” for the third straight year! Thank you!
We love it when our customers tell us about their experience with Gardner’s and the good night’s sleep that they are now enjoying. We’d love for you to be part of the conversation too! Leave your comments and testimonials below!
These are all real testimonials transcribed into our blog. To check out the original versions, click here!
Loved our book, What Is Keeping You Up At Night?
What was missing from the book that you expected to learn? Nothing! The fact that any company (you) took the time to make such a professional looking/quality and thorough booklet about what to look for “before purchasing a mattress”, is exactly what convinced me to purchase from your company. Quality of a product and exceptional service is more important to me than a cheaper price someone might be offering, which also usually goes along with less quality & service one would receive. The cost of doing this booklet is something most companies wouldn’t invest in, but in my particular case, it is what helped “sell me “ on choosing your company. As a fellow businessman, I also spend a lot of $$ on marketing my company as there are too many competitors in any field who just say anything to sell their product and make false claims, etc. Sometimes they don’t say all that is truthful and in the long run, that is why they aren’t as successful and why a lot of companies don’t last past their first year or two in business. I know if you went to the expense of putting out this booklet/marketing piece, it also showed me your commitment to being the best place I should consider for my purchase, and I did 🙂
– Ed Kocher, Advanced Tech Hearing Aid Center
Saved The Best For Last
Interesting/frustrating time mattress shopping this morning…. I went to 6 places I believe… ended up at Gardner’s by Park City Mall and they were way better than the competition…prices/service/employees/showroom, definitely recommend!
– Becky Calkins Harnish
Worth Travelling For
Traveled to this store from MD for the broad selection of quality mattresses. We were impressed by the sales staff’s knowledge and friendliness. Definitely worth the trip!
Our Delivery Crew Goes The Extra Mile
Ben & Staff, Just wanted you know just how much we love, love, love our Split King Tempur-Pedic with the Ergo base, we really love the massage worth every penny! Your delivery guys were professional, friendly, and helpful, showed me a trick how to put on the split dust-ruffle. We are very satisfied customers.
– Barb & Bill Dohan
Fell Asleep While Typing
Thanks Pete and Ben for all your help! I will be sleeping soundly tonight. Zzzzzz.
– Heidi Weber
Loved The Cake Pops!
I just wanted to thank Gardner’s for a great mattress buying experience! My husband and I appreciate the relaxed and honest atmosphere from Ben. We felt no pressure and felt that Ben was super knowledgeable about the products. The delivery guys were great, and professional.I loved the added bonus of the Sugar Whipped pops… they were divine! I had one right before I enjoyed my first night in my icomfort! Our mattress is great, and when we need another one…. we will head DIRECTLY to Gardner’s 🙂 Thanks again!!
– Jenn Elgena Walker
We just bought our 3rd mattress from Gardner’s over 7 years. We keep going back for the terrific people, fair prices, and excellent service. Check out the ‘Dream Room’ where you can arrange to test a bed for several hours. Thanks Ben, see you next time.
– Toby Edwards
Excellent Customer Service
We received the mattress Thursday and really enjoy the bed! It’s very comfortable and wish we would have done this sooner. Also, we enjoyed the cake pops. The customer service of your company is excellent. Glad we chose to buy from Gardner’s. Thanks again,
– Alan and Anna Ankeny
Happy Parents Means Happy Child
My parents bought their Tempur-Pedic mattress from Gardners’s a few months ago and they LOVE IT! –
– Molly Caldwell
Anonymous Person Loves Us Too!
Hello Gardner’s, I just wanted to let you know that I thought your recent mailing advertisement was awesome 🙂 I Read the whole thing and wanted to encourage you in the great work that you are doing! We bought our mattress from Gardner’s and we will definitely be coming back the next time we need a mattress. Good Job.
– ? ? ?
My wife & I LOVE our Tempurpedic….LOVE LOVE LOVE LOVE IT!!!
– Mert McHarg
Gardner’s is great! We had just moved here from Florida & happened to come across this store. We spoke with the sales manager Ben & we ended up buying both of our daughters furniture there. We received a great deal, they delivered it & set it up. We’re going back there for more.
– Donna H
20+ Years of Service
I bought my bedroom furniture from Gardner’s. It is wonderful quality, I love it. They delivered and assembled it for us. Gardner’s has a nice showroom along with friendly, helpful, knowledgeable staff. They’ve been in the furniture business a long time.
– Sara A
Yes, We Are
We bought our mattress from Gardner’s. They’re awesome!
– Lea Wagner-McClucas
A SEO Savvy Complement
PS – if you’re looking for a mattress, check out Gardner’s (in the outer strip of the Park City Mall). Turns out the owner is the friend of a friend. Great guy with competitive prices. Supporting local business is way cooler than being a number at Mattress Warehouse! And if you’re reading this because you googled Mattress Warehouse… skip it and go to Gardners’s.
NOT a Big Box Store
U guys rock! Much more help than the big stores in the mall. Thank you so much!
– Ashley Brunner
No Pressure Pete
After reading the blog, and agreeing with their “buy local” philosophy, we paid a visit to Gardner’s! We rolled in about 6:40 PM (they close at 7:00 PM). This was going to be a true test of customer service. We were very impressed. As the hour hand arrived at 7 and the minute hand kept turning, there was never an indication they “wanted us to leave”! We tested mattresses from best to average. Pete was very helpful and there was absolutely no pressure! We would recommend Gardner’s to anyone!
– Tim Buch
Loves the Zero G
Dear Gardner’s Mattress & More: Thank you, thank you, THANK YOU! We are loving the Zero Gravity Massage chair at The Candy Factory!
Aireloom: The Hand Made Mattress
Ben and Pete: Philip and I wanted to take the time to let you know our mattress is “awesome”. We had an excellent nights sleep from the very 1st night. We truly would recommend “Aireloom” as a great specialty bed. Thanks to both of you for all your help and we want you both to know we would send folks your way. Thanks again!! 🙂
– Joan and Philip Veith
Loved the Delivery
Thanks to Gardner’s Mattress & More for delivering and assembling our new bed frame and mattress. Looking forward to sleeping!
– Greg Mazurek
Doug Was Very Patient & Kind
We just want to say thank you for the kindness when you sold us the mattress set the last day of 2011. The gentleman was patient as we tried different mattresses and wanted us to be very satisfied with what we bought. We are happy with the new bed. We were offered coffee & tea. The gentleman that sold us the mattress it was his last day of work. I sure hope he enjoys his retirement. Bless you all.
– Elvin & Ruth Reitz
Great Deal & Service
Bought a bed for our son today…nice selection of kid’s beds, a great deal and great service. A nice relaxed atmosphere where we could take our time and think about what we wanted to do.
– Rick Reitz
Neck Pain Relief And More Restful Sleep
Dear Ben & Staff at Gardners, On New Years Eve afternoon my husband and I came in looking for a TempurPedic bed. We met Ben after a few minutes of browsing. Ben was very kind and listened to our needs and reservations about purchasing a TempurPedic bed. He emphasized the importance of taking our time and “trying out” many beds. We found our match quite quickly and decided to take the plunge! IN one week we had our new bed delivered. I can say that the past three nights have been wonderful! I didn’t realize how unrested I really was each morning. Now I buzz around the house in the morning almost as fast as my 2-1/2 year old son! More importantly, my husband had neck surgery 3 months ago and has not slept for more than 3-4 hours at a time. On the first night with the TempurPedic – he slept 13 hours!! WE LOVE, LOVE, LOVE our new bed! It is worth every penny! I will recommend TempurPedic AND Gardner’s to everyone I know! Thank you for reviving our lives!
– Mike & Amy Secor
Service You Can Believe In
If you need a mattress, you need to go see Ben @ Gardner’s Mattress & More! He will give you service that I believe in.
– Beth Gress
Self-Described “Indecisive and Picky” Customers Satisfied
Dear Mr. Gardner, I am writing this to express my compliments to you and your employee, Ben. My wife and I were interested in a memory foam bed and had received literature from Tempur Pedic. Honestly, we had never heard of your store until we met Ben at Park City Mall one evening this past Winter. We spoke to Ben and tried out the models that you had on display. From the beginning, we knew that we were going to go with your store if we ever decided to replace our queen bed with a king size memory foam bed. After a few months of trying, my wife finally convinced me to replace our 6 year old bed and go up a size. We remembered our conversations with Ben at the mall and knew where to go. I called and Ben gave me his schedule. He was at the store when we arrived. We had a great experience in your store, just at we did in the mall. He answered all of our questions and offered great suggestions as well. Ben wa the kind of salesperson that any retail store would be fortunate to have on board. Admittedly, we are both indecisive and picky. He was patient and could not have been friendlier. After hours of trying out different mattresses, we decided on a Dormia brand mattress and also got a new frame and headboard and footboard. We could not have asked for better customer service. Ben was there when we took delivery and helped me load everything on my vehicle. After assembling the bed, we think it looks great. It didn’t take any time at all for us to get used to the memory foam and I don’t think I have ever slept better. Please pass along our compliments. In a world where customer service seems to be a thing of the past, Ben was a welcomed change and has created a loyal customer. Sincerely,
– Matt & Amy McGough
Informative and Helpful
Dear Jim, This is just a note to let you know what a tremendous buying experience we just had with your associate Doug. This evening we walked into your store knowing nothing about what we were looking for in a mattress and we walked out purchasing a King-Sized TempurPedic bed! Doug was an outstanding salesman! He walked us through a very thorough process until we found just the right mattress! He was so informative and helpful, yet not at all pushy or trying too hard for a sale. He was so genuine that we didn’t even feel the need to shop around at other stores. We started at Gardner’s and finished at Gardners’ thanks to Doug. We’re writing because it is extremely unusual for us to ever make such a large purchase without shopping around but Doug made such a good impression and was so helpful that we wanted to be able to give you the business. We feel assured that we made the right choice! We will certainly refer others to your store! Please share this note with Doug so he knows how much we appreciated his great customer service. Sincerely
– Chris & Leon Beiler
We are recommending Gardner’s to all of our friends and family!!
– Robert & Penny Vovell
Most Important Purchase
Dear Ben & Doug, Thank you so much for all your help & knowledge in helping us with picking out what would turn out to be what we feel has been one of the most important purchases we have made together! We love our memory foam mattress system and pillows. Best nights sleep ever! Thanks again!
Hi Doug! Thank you so very much for taking all the time that you did to help me & Gary pick out the Perfect Bed! 🙂 Our Natural Response with the Pillow Top is awesome! We’ve spent 2 nights on it and Love it! The money was well spent! I still have an incision on my leg and can now lay on that side only while in that bed. We’ll be back for more! Thanx so much.
– Gary Tabbutt & Sue Miller